Water payment assistance available for Nebraskans

The Low Income Household Water Assistance Program is available to help lower-income households with water utility services - drinking water or wastewate - costs including deposits, reconnect fees, standard charges, standard fees and taxes included in a Nebraska household’s water utility services bill.

The Department of Health and Human Services wants to ensure that all who are eligible, have the opportunity to apply for the LIHWAP assistance program. To qualify for LIHWAP, a household must:

• Have income at or below 150% of the federal poverty level or include an individual with an active LIHEAP case;

• Meet the citizenship and residency requirements;

• Be responsible for water utility services; and,

• Not be otherwise disqualified or ineligible.

For Nebraskans unsure of whether they may qualify, there is no penalty for applying. Trained staff is available to walk applicants through the eligibility determination process. If a household has an active or pending Economic Assistance case, the household may request LIHWAP without applying. Nebraskans can request or apply for LIHWAP in several ways, including online at https://dhhs-access-neb-menu.ne.gov/start/?tl=en; in-person at a DHHS Office or by calling ACCESSNebraska at the following numbers: Lincoln, 402-323-3900; Omaha, 402-595-1258 or for all other Nebraska communities, 800-383-4278.