Patients deserve clarity

JILL KRUSE, D.O.

I was sitting in my beach chair on vacation soaking up the sun when I overheard the couple next to me sounding concerned. They were throwing out lots of big medical terms but were very confused and said that they did not understand anything that they read on this MRI report. I turned to them, apologized for eavesdropping and introduced myself as a physician. I offered to "translate" what the radiologist report said and they gladly accepted.

Their problem was not a lack of information. They had access to the patient portal and were able to download the MRI report and the physic...